Testimonials

Our focus is always on a memorable customer experience.  For more testimonials, please check us out on Yelp!


The Santa Barbara Polo & Racquet Club is one of the loveliest event venues in Southern California. The large, pristine expanses of perfectly flat lawn allow for so many possibilities to create just about anything that one can imagine. In fact, one of our favorite events we ever produced was at the Club and our experience working with their staff was absolute perfection.  They have a real spirit of collaboration, excellent attention to detail and an old world graciousness. They truly understand the importance of impeccable customer service and they take great pride in doing all that they can to facilitate the creation of sumptuously exquisite celebrations.  

- Merryl Brown, Premier Event Designer re: our facility
-----------------------------------------------------
On behalf of the 360 Destination Management Group's OPS team, thanks so much for a stellar performance last night from the entire staff at the Santa Barbara Polo Club!  

From the start and first onsite meeting, pre-planning with Alison was a pleasure and she exceeded our expectations on every level!  She represents the Santa Barbara Polo Club brilliantly and positioned us perfectly to create a magical and memorable event for our client Bi-Sysmex.  Always available to answer our questions, (even after business hours!) Alison worked tirelessly and always in our corner to lend a hand (and experience!) to help us finalize our logistics and set up. 

Yesterday, when the baton was passed on to Monique, it was seamless and obvious from our first introductions that we had a winning Santa Barbara Polo Club banquet team in every way!  Monique turned our production into something very special!  The setup in the Club Lounge area and patio was beautiful thanks to her ad hoc design savvy.  Monique was exceptional and professional in both her service to answer requests of our clients and to me personally.  She rocked!

The exhibition polo match and awards presentation was such fun! Please thank your announcer (she was awesome), your Chef and the entire banquet staff.  Let them know that our client had a wonderful evening with many positive comments on the entrees and overall food & beverage service from the group.  The evening was simply amazing and I didn't want another minute to go by without letting you know our feedback.  We look foward to partnering with you again in the near future.  Again, many thanks to all involved.  You made it a great night for us!

With appreciation,

- Maria Murray
Operations Mangager, 360 Destination Group
------------------------------------------------------
I am blown away at the quality of customer service.  It is far beyond what I have ever experienced in the most fabulous parts of the world!  I speak for all of us, when I say that we were made to feel at home and with an affection hardly ever felt.  Thank you so much, and I look forward to sharing another special moment and many moments in this magical place.  Magical because the people have made it that. Thank you again. 

-  Luzelba Mansour, actress, Rica Famosa Latina
------------------------------------------------------

Hi Alison, 
Thank you, thank you for yesterday!  You and your staff were so great and attentive.  Everyone in our group had a wonderful time.  In facet, we didn't hear one negative comment, which is rare!  You were so organized and everything went so smoothly.  
Thanks again, you are really good at your job!  The Newcomers are all over doing other events at the Polo Club. 

-  Christy C.